DVMiQ Support

How can we help?

Setup guides and troubleshooting for DVMiQ simulation hardware, trainer models, and the clinic software.

Trainer Models

Setup, maintenance and troubleshooting for the standalone procedural trainers.

setup

IV Catheter Trainer — Setup

Unboxing, priming the reservoir, and placing your first catheter.

 troubleshooting

IV Catheter Trainer — Troubleshooting

Leaks, missing flashback, and cartridge problems — symptom, cause, fix.

Room Board

The whiteboard replacement — dashboard, wall TV, and in-room tablets.

setup

Room Board Handbook

How the Room Management board works — the dashboard your team drives it from, the overview screen on the wall, and the touchscreen outside each exam room.

Still stuck?

If a guide didn't solve it, email support@dvm-iq.com with your clinic name, the product, and what you've already tried.